Mappins — Jewelry Store in Edmonton

Reviews of Mappins

• Andrew

  Added 2016.07.20

  Tracy was very rude and said she doesnt care what reviews they have and will call security.
• Gabriel

  Added 2016.04.13

  I found an incredible diamond set of earring and necklace at Mappins and I was thrilled with it! I was assisted by Kathy and she was very patient with the arduous task of choosing the right design I had in mind. Because of her great product knowledge and excellent customer service I was able to pick a very unique piece and was stunned with the quality of product and the value of price I paid. It has been a great experience and everyone in the team are very friendly therefore I would highly recommend Mappins to family and friends!! Cheers!
• Lily

  Added 2016.02.09

  My Wife absolutely loved her ring.
• Alexander

  Added 2015.10.20

  Crazy bad customer service, our wedding is approaching and i doubt we will have the ring i paid for.
• Miles

  Added 2015.09.15

  Our experience has been awful.
• Theodore

  Added 2015.07.14

  Was taken care of very quickly and in a friendly matter, for a simple box chain necklace. Reasonable pricing and service warranty, cannot speak to servicing speed or accuracy.
• Jayden

  Added 2015.02.02

  Tracy and jannice only ever deflect and say it is someone elses fault. They dont call us on the time frames they give us, instead they wait until we show up 2 or 3 months later asking for an update, just to tell us oops again.
• Hailey

  Added 2014.12.04

  Pass on the passion you have for your craft,
• Jayden

  Added 2014.12.01

  We bought our ring over a year ago and still do not have the right diamond or any of the certification for the ring my fiance is walking around with. Nobody can tell us the value of the ring she had for the past year or when the one i actually paid for will be ready.
• Matthew

  Added 2014.10.21

  Thank you for my experience Tracy, I will definitely
• Isabella

  Added 2014.09.29

  So that others may feel and as I still continue to feel....great about my experience.
• Adrian

  Added 2014.08.12

  With this busy world we live in at times it's extremely rare to find old school customer service ...
• Emery

  Added 2014.05.30

  I definitely feel at home here and will leave with a smile knowing I was listened to and cared about.
• Greyson

  Added 2014.01.29

  Where you aren't rushed and don't feel obligated to buy, unlike other jewelry stores where you feel you are pressured or being surrounded for a sale.
• Easton

  Added 2013.08.02

  After ring shopping in 5 stores in Southgate centre I came across a lovely sales lady named Tracy.
• Lucy

  Added 2013.05.16

  Had recently purchased a bracelet from Mappins Southgate center! The sales ladys name was Michaelle, she took the time to give me information on diamonds and diamond purchasing. She also cleaned an older ring for me while she was at it. I was very impressed by this sales lady and her non pushy sales. Will definitely be back for any other purchases in the future! Thanks again Michaelle!