Ford Credit Canada — Finance in Edmonton

Reviews of Ford Credit Canada

• William

  Added 2016.09.17

  Thank you Miranda for the great customer service this morning! I appreciate the time you took to look into my account and for answering all my questions. You're great at your job. Thank you
• Ian

  Added 2015.12.17

  I AM A 2ND TIME LEASE CUSTOMER OF FORD CREDIT AND WHEN I CALLED THIS MORNING TO FIND OUT MY PAYOUT AS I AM BUYING TEH CAR, A GIRL NAMED BETTY PICKED UP THE PHONE AND SAID SHE CANNOT GIVE ME THE PAYOUT AND I HAVE TO CALL THE SAME DEALERSHIP WHERE I BOUGHT IT, ALTHOUGH I HAD THE PAYOUT FROM SOMEONE FROM FORD CREDIT OVER THE PHONE LAST WEEK, I JUST WANTED TO CONFIRM THE EXACT DOLLAR AND CENT AS I WAS IN THE BANK TO MAKE A BANK DRAFT, SHE WAS SO STARIGHT "NO" AND REFUSED FOREVER AND WHEN I ASKED TO SPEAK TO A SUPERVISOR.........SHE SAID THAT SUPERVISOR WILL CALL WITHIN 48 HOURS (REALLY????????????????????????) THIS IS HOW YOU SAY (GET LOST)...................I MEAN...........SHAME ON FORD CREDIT TO PLAY THIS CHEAP TACTIC TO CALL THE DEALER SO THAT THEY CAN TRY TO SELL ANOTHER VEHICLE........I WORK IN THE SAME INDUSTRY AND WE ALWAYS HELP CUSTOMERS OVER THE EMAIL AND POHONE WITH THEIR PAYOUTS ETC........I WORKED AT KENTWOOD FORD....AND IT IS MY ALMA MATER OF CAR INDUSTRY.......BUT BY PUSHING ME TO CALL THEM AND NOT HELPING WHEN I NEED.....I AM SORRY TO SAY THAT FORD SHOULD CHANGE THEIR POLICY AND HELP PEOPLE (WHEN THEY CALL YOU).......AS I MIGHT BUY A FORD AGAIN IN A BIT...BUT THIS LEAVES A BAD TASTE IN MY MOUTH
• Hunter

  Added 2015.06.09

  Once it was all ready to go, the paperwork had to be re done as they misspelled one of the names.
• Austin

  Added 2015.06.04

  They will harass you even when your payment is on time. Absolute worst customer service. Would NEVER EVER buy a ford again because of this.
• Delilah

  Added 2013.12.10

  Completely useless company. Took over a week to have our Lease takeover completed. They had to be babysat and chased with phone calls.
• Lydia

  Added 2013.09.15

  Lastly, weeks after all was done and dusted and cancelled on our end, they still took out the car payment when it’s officially no longer in our name. Unbelievable !
• Maverick

  Added 2013.07.18

  Worst company you can do business with!!! don't be a fool, go to the bank or anywhere else, this blood suckers don't have business ethics specially when you try to negotiate anything, square heads!!! well many of them don't even speak proper English!!! never, ever again! they have mentality of break bones! they should to hire real negotiators or at least people who understand the two official languages in this country!